Frequently asked questions

Are your products suitable for sensitive skin?

Yes, we offer products specifically designed for sensitive skin. All our products are free from harmful chemicals and synthetic fragrances to ensure the safety of your skin.

Can I use your products during pregnancy?

 Our products are designed to be safe during pregnancy, but we always recommend consulting your doctor if you have any specific sensitivities or concerns.

Do you offer fragrance-free products?

 Yes, we offer a range of fragrance-free products suitable for individuals with sensitivities to scents.

How can I know if the products are suitable for my skin?

You can determine the right products for your skin by referring to the product guide available on our website. You can also contact our customer service for personalized advice.

Do you offer free samples of your products?

 Yes, new customers can receive free samples of selected products. Check out our promotional offers on the website for more details.

Do you offer international shipping?

 Yes, we provide international shipping to most countries. International customers can take advantage of our shipping options.

How can I know the expiration date of a product?

All our products have a clear expiration date printed on the packaging. Generally, we recommend using the products within 6-12 months after opening for optimal performance.

Can I return products if I don’t like them?

 Of course! You can return products within 14 days of purchase, provided they are in their original, unused condition.

Do you offer products for dry or oily skin?

Yes, we have a variety of products that are suitable for all skin types, including dry, oily, combination, and normal skin. We’re here to help you choose the right one.

How can I track my order?

 Once your order is complete, you will receive a confirmation email with a tracking link. You can easily track your order status through this link.